If you wish to cancel your reservation on a vehicle and do so prior to 72 hours from the scheduled pick-up time there will be no charge. However, to the high demand for our vehicles and our promise to make sure you receive the vehicle you have reserved or receive an upgrade, we have initiated a 72 hour cancellation policy for these vehicles.
Our 72 Hour Cancellation Policy states that should you cancel your reservation for a vehicle within 72 hours prior to the time of pick up or fail to show up for the reservation, we will charge of 50% of the estimated rental charges on the credit or debit card that you secured the reservation with.
When booking your reservation online, please include the credit or debit card information in the requested areas to secure a vehicle. Your information is secure through RapidSSL and Authorize.net
If you do not include your credit or debit card information the reservation is NOT SECURED so please call us during regular business hours with that information to secure it. If we contact you for this information, you will need to provide us with that information at that time or within a reasonable amount of time otherwise the reservation will be voided. If we are unable to contact you via the information that you provided us with online, we will immediately void the reservation.